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OPEN ENROLLMENT RESOURCES

What You Need to Know

If you have questions or need help during Open Enrollment, one of these resources can help.

If you are retired or planning to retire from the university and you or a family member will become Medicare-eligible in 2023, take a look at the UC Medicare Supplement PPO options available to you.

ACCOLADE FOR PPO PLAN BENEFITS

Ask Accolade!

Health care or benefits questions? Accolade is a confidential health and benefits service provided by UC for you and your family at no cost.

Between Nov. 1 and Dec. 31, call (866) 406-1182 Monday–Friday, 5 a.m.–8 p.m. PT and speak to Accolade’s front-line care team to learn how they will be supporting your health care needs beginning Jan 1, 2023.

After January 1, 2023, Accolade will begin fully supporting members, which includes access to Health Assistants for all health benefits questions, Accolade (Virtual) Care, and 2nd.MD — a virtual expert medical opinion service. You will also have full access to the digital member portal at member.accolade.com where you can message a Health Assistant and navigate your health benefits. Please note: The portal will not be fully functional until January.

Accolade

Welcome to Personalized Health Care! Exceptional health care delivered by humans. Not bots. With Accolade, you and your families are treated like individuals. Accolade provides access to quality primary care, mental health support and expert medical opinions all backed by a team of clinical and benefits specialists.

General Questions About UC Benefits

UC Systemwide Benefits Fair

Visit virtual fair booths, ask questions, and learn more about all your UC benefits.

UC Open Enrollment Website

Explore all your UC benefits.

Virtual Benefits Counselor, ALEX

The ALEX tool can help you choose the right benefits for you.

UC Health Care Facilitators

Talk with UC campus-based Health Care Facilitators, who are knowledgeable about all of your UC benefits and coverage options.

UCPath

For questions or issues with your plan enrollment or paycheck contributions, contact UCPath online (by logging in to your account) or calling the UCPath Center at (855) 982-7284, Monday–Friday, 8 a.m.–5 p.m., to speak with an associate.

UC Retirement Administration Service Center (RASC)

Retirees can contact RASC for benefits eligibility questions and questions or issues with pension check deductions. Call RASC at (800) 888-8267 or visit the RASC site on UCnet.

Health Savings Account

HealthEquity

Get details about the Health Savings Account (HSA), which is part of the Health Savings Plan, at learn.healthequity.com/uc/hsa or by calling HealthEquity at (866) 212-4729, available 24/7.